Staff Duress Solution for Hospitals

Reports of physical assaults at hospitals are becoming more and more frequent, and all types of hospital staff are put in the situation of wondering when they might have to face this reality themselves. Hospital managers continue to diligently work to reduce the risks and continue to implement processes and systems. However, the fact is that according to The Joint Commission, healthcare facilities today are being confronted with steadily increasing crime rates, including assault, rape, and even murder. Emergency departments (EDs) in particular have become a very high-risk area of the hospital.  In a 2007 survey of emergency nurses, the Emergency Nurses Association reported that 96% of emergency nurses experience violence in their workplace. Additionally, due to the nature of certain healthcare services, such as behavioral health, it is not unusual for personnel to be confronted patients or their visitors, who due to the substance abuse or emotional instability, are unable to control their behaviors becoming dangerous to themselves or others. Therefore, as attacks on staff are on the rise, providing protection is an operational as well as legal necessity for each healthcare organization.

But what if you could…
• Give staff a method to call for help when they need it
• Allow that request to be made from a wearable device
• Deliver the EXACT location of where the request is generated from
• Eliminate the need for responders to have to search for their colleague in need
• Keep the alert active until there is positive verification that help has arrived and the situation is under control
• Automatically escalate alerts to ensure that the proper response is delivered
• Implement a solution that will call for help automatically even if staff are unable to themselves
• Automatically track and report upon duress situations to aid in process improvement and risk mitigation
• Augment and enhance the existing infrastructure and systems you have
• Provide staff and visitors a safer and friendlier environment
• Reduce liability associated with lawsuits and damages

Our clients realize value every single day! Why? Because the Staff Duress solution from Intelligent InSites provides our clients with not only the technology platform but also the process expertise and methodologies to resolve these issues and achieve the results they need.

With InSites you will be able to:

Provide your employees with confidence about their safety

No one wants to work in an environment where they feel that they might be at risk for a violent encounter. Yet hospitals have a higher risk then most work settings. While no system can mitigate every factor, staff will be appreciative that they are valued and that their personal safety is a serious consideration of their employer. When you implement a panic alarm system that makes sure that they can get help as fast as is humanly possible, when they need it, they will definitely appreciate it. Who knows, it may even make the difference as new employees are choosing your hospital or the one across town….

Know the exact location of a person in need to provide help faster

When help is needed, providing the required information for fast action has to be the priority. In a situation where someone needs help, knowing exactly where they are is priority #1. When we deliver the request for help, you also get specific information about WHO needs, help, WHERE are they, WHEN the alert happened, and WHO might be with them. All information that makes sure the right help gets where it needs to be.  

Be aware of all events that require safety intervention

With the ability to sense motion of a person wearing a location-enabled badge or pendant, you can automatically trigger an alert, if sensors do not pick up movement for a defined period of time. As result, you can proactively detect any emergency situations.

Mitigate risks to minimize liability exposure

Without any question, the first priority is making sure that the work and care environment is safe and secure so that the risk of injury or harm is as small as possible. An offshoot of providing this type of situation is that you also are able to reduce the liability and financial risks associated with a duress situations that are not handled appropriate. With the improved speed of intervention, you will minimize the risk of injuries and the potential loss of human life, thus reducing your risks and their financial consequences.

Improve employee satisfaction to keep your retention high

Providing staff means to immediately request assistance is a base for creating a safe, calm, and orderly work environment. You will be surprised to see the positive effect it makes on recruiting new employees and reducing your employee attrition.

At Intelligent InSites, we are focused on helping you realize REAL OUTCOMES to REAL SITUATIONS. There is a lot of value, but we know you need to be able to prove how any investment delivers a return. Our team focuses on this during all stages of our engagement with our clients. Interested in learning more? We’d love to be able to walk you through the Six Steps to the Real-Time Enterprise and determine where that bottom line impact is for you.

Reliable Hospital Panic Alarm System  •  Staff Duress Solution  •  Panic Button System

Our solution helps reduce violence in ED

info@intelligentinsites.com • 1-866-520-9113