Patient Flow Solution for Hospitals

Overcrowding and increasing patient wait times are issues for just about every hospital, especially in the Emergency Department. Across the country, the average emergency room wait time is now 222 minutes — that's 3 hours, 42 minutes. Not only is that frustrating to patients and staff, but certainly a concern from a revenue perspective as poor patient flow increases the likelihood of patients leaving without treatment (LWOT), which translates into less ED revenue and lower admissions.  But it’s not an ED issue only as poor patient flow impacts other areas as bottlenecks in one department have a cascading negative effect on the efficiency of the entire system. It’s a cycle that no hospital wants.

But what if you could:

Our clients realize value every single day! Why? Because the patient flow solution from Intelligent InSites provides our clients with not only the technology platform but also the process expertise and methodologies to resolve patient flow issues and achieve quantifiable results.

With InSites, you will be able to:

See how patients are moving through the department… in Real-Time

Using the InSites solution patients and staff interactions are automatically monitored and used to make the existing systems in the hospital smarter. Not only does this give you a real-time view of what is happening, but it also frees staff from the task of documenting movements and allows them to focus on the important task of caring for patients and making decisions based upon their experience and education… You know the important stuff!  Even better, the information about patient flow can be delivered to staff on mobile devices or integrated into the existing systems that are already in use. All this means that patients move through the system faster, allowing you to deliver better patient care, satisfaction, and generally increasing hospital revenue.

Reduce opportunity for LWOT and diversions

The primary reason patients leave without treatment is not because they have to wait – it’s because they don’t know how much longer the wait might be. With InSites, you can use capacity metrics to estimate patient wait times and push this information directly to the hospital electronic “message board” or patients’ mobile communication devices. You can also send automatic notification to medical staff to check on patients still waiting to be seen. This makes patients more comfortable and helps caregivers verify patient status.  And don’t forget that the natural product of improved patient flow is shorter wait time.

Give staff easy access to the information they need to be more efficient

Staff can quickly locate patients and each other, plus check the availability and status of rooms and equipment by taking a glance at the monitor, PDA, iPhone, or other mobile communication device. No more time-consuming searching which erodes productivity and impedes patient flow.

Streamline task management for faster response

Say goodbye to unnecessary phone calls and missed messages. With InSites, notifications and alerts are sent to the appropriate staff and departments which automates the completion of common tasks such as updating room status, transferring patients between the hospital departments, or issuing housekeeping requests, thereby leaving staff more time to do the important stuff only they can do!

Keep everyone in the loop

With InSites, you can not only track and communicate the patient’s progress with other staff members, but you can also extend this capability to the patient’s family and friends. Relevant information about patient is used to trigger updates via mobile device, waiting room display board, or even through mobile communication devices like pagers or cell phones. Everyone gets the information they need in a timely manner, which reduces stress for family, and the workload on staff.

Analyze data to make process changes

Are you monitoring KPI’s such as door-to-triage, door-to-doc, door-to-admit, etc? With InSites – you can! Without extra effort, you can track the time it takes patients to receive treatment and use this information to improve work flow processes, as well as report performance against target metrics.  As the saying goes – if you can’t measure it, you can’t manage it!

At Intelligent InSites, we are focused on helping you achieve REAL OUTCOMES to REAL SITUATIONS. There is a lot of value, but we know you need to be able to prove how any investment delivers a return. Our team focuses on this during all stages of our engagement with our clients. Interested in learning more? We’d love to be able to walk you through the Six Steps to the Real-Time Enterprise and determine where that bottom line impact is for you.

Increase ED Throughput  •  Reduce LWOT  •  Shorten LOS  •  Eliminate Hospital patient flow Issues Optimize Workflow  • Increase ED Utilization

Our solution offers: rfid patient tracking, ED operational management, access to ED metrics, managing patient flow in hospitals, RTLS capacity management

info@intelligentinsites.com • 1-866-520-9113